Grocers List

If you hit an error message trying to connect your Instagram account steps to Grocers List, we recommend the following steps:

If you go to <a href="https://grocers-list.intercom-clicks.com/via/e?ob=TQzHn%2BjBU4e9V6jah2Q2ggfnORPsZm1Q8uaMY8yq1QM%3D&amp;h=b715eb701e3f93bdacf9c001c07c2e437f391dd4-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">https://business.facebook.com/</a> do you see BOTH a Facebook page AND an Instagram page? Like in this screenshot:

Next, go to <a href="https://grocers-list.intercom-clicks.com/via/e?ob=8om88tZZixJFUPJwxQl5T73bhpPEmjZNdIB9PtMTWU12qLvn9K0Qqzvh1KH9WLTfyOXQ%2FC44NBKFDzUHfpwQIQ%3D%3D&amp;h=3f1db2ae55e2e76c90a04afdb286116fe429a81d-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">business.facebook.com/latest/settings/business_users</a>. Do you see yourself with "full control" of "everything"?

Lastly, if you <a href="https://grocers-list.intercom-clicks.com/via/e?ob=rcTOmc95ursMDR3K7JonMxkCtThKhyIfcBIiI4kZGdMCU2BfBmxPyaNfKhTU8IV8nYAq4294amcQYtmdQmU6dg%3D%3D&amp;h=2d05ad284c03b973d1b12d0a3b6a951fa6a54e0a-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">click</a> into the Instagram tab and click the Instagram account, do you see yourself listed with "full control"?

1. If you go to <a href="https://grocers-list.intercom-clicks.com/via/e?ob=TQzHn%2BjBU4e9V6jah2Q2ggfnORPsZm1Q8uaMY8yq1QM%3D&amp;h=b715eb701e3f93bdacf9c001c07c2e437f391dd4-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">https://business.facebook.com/</a> do you see BOTH a Facebook page AND an Instagram page? Like in this screenshot: 

2. Next, go to <a href="https://grocers-list.intercom-clicks.com/via/e?ob=8om88tZZixJFUPJwxQl5T73bhpPEmjZNdIB9PtMTWU12qLvn9K0Qqzvh1KH9WLTfyOXQ%2FC44NBKFDzUHfpwQIQ%3D%3D&amp;h=3f1db2ae55e2e76c90a04afdb286116fe429a81d-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">business.facebook.com/latest/settings/business_users</a>. Do you see yourself with "full control" of "everything"? 

3. Lastly, if you <a href="https://grocers-list.intercom-clicks.com/via/e?ob=rcTOmc95ursMDR3K7JonMxkCtThKhyIfcBIiI4kZGdMCU2BfBmxPyaNfKhTU8IV8nYAq4294amcQYtmdQmU6dg%3D%3D&amp;h=2d05ad284c03b973d1b12d0a3b6a951fa6a54e0a-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">click</a> into the Instagram tab and click the Instagram account, do you see yourself listed with "full control"?

Once you've completed the troubleshooting steps above, <a href="https://grocers-list.intercom-clicks.com/via/e?ob=kSfeN9tQ0uqjLDPLyLF10ryx03kK68G80H9RSpq4XKKUMU17PeIkCgcEpPO9EiE6&amp;h=aae32737a86d732610b7868f343ae608c1eb29dd-mq4pa4d8_preview46610098" rel="nofollow noopener noreferrer" target="_blank">login</a> to Grocers List. Click the Connect to Instagram and Facebook button again. Follow the steps outlined in <a href="https://help.grocerslist.com/en/articles/8887436-how-to-connect-grocerslist-to-instagram">How To Connect GrocersList</a> to Instagram if you get stuck.