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How to turn on messaging for your Instagram page

Evelyn Hartz avatar
Written by Evelyn Hartz
Updated over a month ago

If your DMs aren't sending, it may be because you haven't enabled Grocer's List to send messages on your behalf. To ensure messaging is turned on, follow the steps below:

  1. Open your Instagram app, tap on Settings, and then choose the Messages and story replies option.

  2. Next, tap on Message controls.

  3. Scroll down a bit and you'll see the Allow access to messages switch under Connected tools. Confirm the toggle is enabled.

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